Shipping policy

At Ura Ceramics, each piece is carefully handcrafted with attention to detail and quality. As a result, our production times may vary depending on the specifics of your order.

Production Time

All of our products are made to order. The estimated production time depends on the following factors:

• Product dimensions

• Technique used

• Order quantity

Typically, the minimum production time ranges from 3 to 5 weeks. Larger or more complex orders may require additional time. We will notify you with an estimated production timeline once your order is confirmed.

Shipping

Once production is complete, your order will be carefully packed and shipped via a reliable courier service. Shipping time may vary based on your location, but you will receive a tracking number as soon as your order is dispatched.

International Shipping

We offer international shipping. Please note that customs duties, taxes, or import fees may apply depending on your country’s regulations. These are the responsibility of the customer.

Order Updates

We will keep you informed throughout the process and notify you of any delays. If you have any questions about your order or shipping status, feel free to contact us at info@uraceramics.com

Thank you for supporting handmade ceramics and choosing Ura Ceramics.